Due to the nature of the products we provide, we cannot be responsible for irregularities in size, shape, and color of our products. Many of our products can change color naturally with time due to the normal aging process. Furthermore, because we use various quarries and other sources for our products, there may be changes in size, shape, and color between loads. This means that you may see variations over time in our stock.

Southwest Boulder & Stone cannot be held responsible or liable for these inconsistencies and irregularities, as they are considered normal in the landscaping industry. Many issues can be avoided if you look closely at the stock in our yard prior to purchase. If you have any questions, please feel free to talk to us about your concerns.

Refunds, Returns, and Exchanges

1. Southwest Boulder & Stone does not accept returns of the following items: Bulk material (due to inability to determine contamination) Open pallets Special Order materials
2. All returns require: A 30% re-stocking fee Delivery and pick-up charge if applicable Accompanied by a sales invoice
3. Additional Charges:
   • If customer requests pick-up at our convenience, pick-up charge is equal to the original delivery charge
   • If customer requests immediate pick-up or if jobsite is more than 60 miles away, pick-up charge is a minimum 95.00/hour (portal to portal)

Any questions regarding acceptability of these products must be resolved prior to installation, no adjustments will be made after installation. Please contact our company management staff if you or your client have questions or concerns about any aspect of the product before ANY INSTALLATION takes place. The purchaser agrees to the terms and conditions herein and acknowledges he/she has read and received a copy hereof.

Limited Liability
Southwest Boulder & Stone.com will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages of any kind, whether based upon warranty, contract or negligence arising in connection with the sale, use or repair of the products sold. Southwest Boulder & Stone.com will not be liable for the use of information on this website, including and not limited to, support, customer service or any other services given by Southwest Boulder & Stone.com. These limitations will apply notwithstanding to any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.