Privacy & Terms

TERMS & CONDITIONS OF SALE

You (the “Buyer”) and Southwest Boulder & Stone, Inc. (SWB) agree that the following terms and conditions shall govern the sale of the product described on the attached quote:

Payment is due at the time the order is placed unless an account has been established prior to delivery. Accounts will incur a 1.5% charge per month on all past due balances and Buyer is responsible for any and all legal fees incurred in collecting monies owed to SWB.

Natural stone is a product of nature and cannot be guaranteed for variations which occur naturally such as color, size, shape or uniformity and is subject to the natural characteristics of stone including but not limited to leaching, discoloration and decomposition.

Quantity calculations are based on industry standards and do not allow for differing installation practices or conditions that may affect the quantities required to complete the project. All calculations and quantities should be confirmed by customer.

Will-Call orders are held for 30 days from the date the order is placed. If the order has not been picked up after the 30-day period, payment is refunded directly to the customer minus a 25% restocking fee and pallet/super sack fees.

Restock charges will be assessed on all returned products. No refunds on pallets and super sacks. No returns accepted on bulk product or broken/open pallets.

Special orders require a 50% non-refundable deposit. Product is ordered only upon receipt of deposit. Warranties on manufactured products shall be limited to those, if any, provided by the respective manufacturers. It is the Buyers responsibility to obtain engineering, installation advisory and estimation services from a professional. No claim for credit will be considered on bulk material or any packaged goods opened, unpacked or installed. Any request must be submitted within thirty (30) days of acceptance and accompanied by the proper documentation for review. Any material approved for return will incur restocking charges and standard pick up fees for the area.

Local Delivery:

• SWB will make every effort to place material where customer designates. However, SWB assumes no responsibility for damages inside curb or property line, including but not limited to: broken, chipped or cracked driveways, sidewalks or curbs.
• Trucks are allowed 15 minutes to off-load before stand-by charges begin to accrue.
• Crane Placement is contingent on access billed at an hourly rate with a 2-hour minimum.

Out of Area Delivery:

• Out of area deliveries are made via common carrier with liftgate, dropping nearest the curb. Delivery drivers are unable to place pallets in specific areas.
• Any changes to delivery address after material leaves our facilities will result in additional freight charges billed directly to the customer.

Please note that one or all the following may pertain to your quote:

• Proposed price is based on full loads delivered quarry direct to job site.
• Boulders are delivered in end-dump unless otherwise noted on your quote.
• Tonnage is estimated. Weight will be determined at time of shipment and billed accordingly.
• Bulk cobble may contain broken pieces. All material is subject to availability.
• There is a nonrefundable handling charge for each pallet and super sack and a refundable deposit for each masonry pallet. It is the customer's responsibility to return masonry pallets to SWB with receipt for refund.
• All material must be installed according to the manufacturer's recommendations.
• Restocking fees and/or delivery charges will apply on all orders cancelled after confirmation.
• SWB is unable to make the delivery due to some fault of the customer.

Pricing on quotes is valid for thirty (30) days and prices are subject to change without notice. All quotes are subject to availability of material. All sales are final.