DELIVERY FAQs

Do you install the product when it gets delivered?

Southwest Boulder is a landscape rock and supply retailer. We do not offer landscape installation but can recommend landscape professionals based on your project needs. *Please note, Southwest Boulder & Stone is not affiliated or aligned with any landscape contractors.

Boulder placement is available dependent upon crane access. Crane placement is charged at an hourly rate with a 2-hr minimum. Our friendly sales staff will guide you through this process and answer any questions you may have.

There is no minimum order required for delivery. We do recommend planning ahead for your project needs so you can save on delivery costs.

We are more than happy to accommodate any special requests discussed before delivery. Each delivery includes 15 minutes of offload time. Customers must sign a Release of Liability Form if the delivery is on private property.

When delivering to a gated community, we ask that you inform the gate keeper before arrival. Any standby time accrued while waiting for gate access is the customer's responsibility.

Deliveries canceled within 24 hours of the scheduled delivery date will lose the initial 25% deposit.

Crane Offload includes delivering and offloading boulders in one area. Crane Placement includes delivery and specific placement of each boulder.

Southwest Boulder has a fleet of trucks and cranes used for delivery. Check out our delivery options for more details on our fleet.

Once an order is complete, our Dispatch Department will call to schedule the delivery. Delivery of in-stock products generally occurs within 3-5 days. Delivery of Special Order products vary. Our sales staff can provide lead times on all items.

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